AI-Native UX
A few of my favourite recent AI experiences
The first wave of AI products had a bit of a UX problem.
Companies saw how well ChatGPT’s chat experience work and they tried to do the same. They lumped a chatbot on top of a standard SaaS experience.
I’m sure there are some scenarios where this is the right decision. But in most use cases, it’s not.
And it’s definitely not winning any UX awards.
Luckily, over the last year or so, we’re starting to see some more imaginative AI-native products emerge. Products that are designed AI-first.
Here are a few of my favourites:
Granola
Granola is the best AI meeting assistant I’ve used by far.
Granola doesn’t just spit out a summary at the end of a meeting. It allows you to take rough notes and then enhances your notes with AI.
Starting with human input and then using AI to enhance that input makes it way more useful than the other meeting assistants.
Replit Agent
I love this from Replit.
Replit Agent helps you build software using natural language prompts. But, most people are bad at prompting.
So, Replit added a button to automatically improve your prompt with 1 click. This makes it way more likely that the agent will actually build what you want.
Class!
Height
Height is like Jira but with an autonomous project manager living inside.
Height’s agent helps you create PRDs, user stories, track project progress - all that good stuff.
Tldraw
Tldraw is a bit hard to explain. It’s like an online whiteboard with AI embedded in it.
The combination of free-hand drawing with a prompt-able agent makes for a really unique experience.
Venngramm
Love this little example from Venngramm:
Rabbitholes
Rabbitholes is a better way to research/think with AI than the standard chat interface.
You can break a long conversation into multiple threads on a canvas. And then connect those threads like you would in a mind map.
Boardy:
Boardy is probably the maddest experience I’ve had using any AI tool. It doesn’t even really have a UI. But it definitely has an interesting UX.
You message Boardy on LinkedIn → The AI actually calls you’re phone and has a conversation with you → It follows up with recommendations of people to connect with.
Perfect example of a multimodal user experience.
Any other examples? If you’ve seen any other interesting AI-first products - please share them with me.